SHIPPING POLICY
Domestic (U.S.) Shipping: All domestic orders are carefully handled by our trusted carriers, including UPS, FedEx, or USPS. Your order will be processed and dispatched within 72 business hours of purchase.
• Economy Shipping (5-8 business days): No cost to you!
• Standard Shipping (3-4 business days): $25.00
• Express Shipping (1-2 business days): $50.00
International Shipping: Unfortunately, we currently only serve customers within the United States. If you have any questions regarding international shipping, please reach out to us at support@jenyarenee.com
Returns and Exchanges:
Please refer to our Return & Refund Policy for detailed information on returns and exchanges. Contact support@jenyarenee.com for any related inquiries. Please note that any shipping costs will not be refunded in the event a RMA (Return Merchandise Authorization) is granted. For your peace of mind, we recommend insuring the value of returned items and tracking the package during transit. Please be aware that Jenya Renée is not responsible for lost items during the return process, and all exchanges or store credit are subject to inspection upon receipt. We are also not responsible for any items damaged during return shipping.
Tracking:
Once your order is processed and dispatched, a shipment confirmation email containing your order’s tracking number will be sent to you.
Shipper Issues:
While we do our best to ensure a smooth shipping process, we cannot assume responsibility for shipper-related matters, including delays, losses, or damages. Should you encounter any issues with your shipment, please contact the relevant shipper directly:
• US Postal Service Phone: 1-800-222-1811
• FedEx Phone: 1-800-463-3339
• UPS Phone: 1-800-742-5877
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Holiday Shipping Policy
At Jenya Renée, we want to ensure your holiday season is as joyful as possible, and that includes a seamless shopping experience. To make sure you receive your handbag treasures in time for the holidays, here's our Holiday Shipping Policy:
Order Deadlines:
To receive your order in time for the holidays, please place your orders by the following dates:
Standard Shipping: Orders must be placed by December 19th.
Express Shipping: Orders must be placed by December 21st.
Please note that these deadlines are specific to domestic (U.S.) orders. Unfortunately, we do not offer international shipping at this time.
Shipping Delays:
While we always strive to process and ship your orders promptly, it's essential to keep in mind that the holiday season can be exceptionally busy for our shipping partners. As such, slight delays might occur due to increased shipping volumes.
Gift Wrapping:
To add an extra special touch to your gifts, we offer beautiful gift-wrapping options. Please select the gift-wrapping option during the add to cart process, and we'll make sure your handbag arrives beautifully wrapped with a personalized message.
Questions or Concerns:
If you have any questions or concerns about holiday shipping, feel free to reach out to our customer support at support@jenyarenee.com. We're here to assist you in any way we can.
Thank you for entrusting us with your style selection!
• Economy Shipping (5-8 business days): No cost to you!
• Standard Shipping (3-4 business days): $25.00
• Express Shipping (1-2 business days): $50.00
International Shipping: Unfortunately, we currently only serve customers within the United States. If you have any questions regarding international shipping, please reach out to us at support@jenyarenee.com
Returns and Exchanges:
Please refer to our Return & Refund Policy for detailed information on returns and exchanges. Contact support@jenyarenee.com for any related inquiries. Please note that any shipping costs will not be refunded in the event a RMA (Return Merchandise Authorization) is granted. For your peace of mind, we recommend insuring the value of returned items and tracking the package during transit. Please be aware that Jenya Renée is not responsible for lost items during the return process, and all exchanges or store credit are subject to inspection upon receipt. We are also not responsible for any items damaged during return shipping.
Tracking:
Once your order is processed and dispatched, a shipment confirmation email containing your order’s tracking number will be sent to you.
Shipper Issues:
While we do our best to ensure a smooth shipping process, we cannot assume responsibility for shipper-related matters, including delays, losses, or damages. Should you encounter any issues with your shipment, please contact the relevant shipper directly:
• US Postal Service Phone: 1-800-222-1811
• FedEx Phone: 1-800-463-3339
• UPS Phone: 1-800-742-5877
———
Holiday Shipping Policy
At Jenya Renée, we want to ensure your holiday season is as joyful as possible, and that includes a seamless shopping experience. To make sure you receive your handbag treasures in time for the holidays, here's our Holiday Shipping Policy:
Order Deadlines:
To receive your order in time for the holidays, please place your orders by the following dates:
Standard Shipping: Orders must be placed by December 19th.
Express Shipping: Orders must be placed by December 21st.
Please note that these deadlines are specific to domestic (U.S.) orders. Unfortunately, we do not offer international shipping at this time.
Shipping Delays:
While we always strive to process and ship your orders promptly, it's essential to keep in mind that the holiday season can be exceptionally busy for our shipping partners. As such, slight delays might occur due to increased shipping volumes.
Gift Wrapping:
To add an extra special touch to your gifts, we offer beautiful gift-wrapping options. Please select the gift-wrapping option during the add to cart process, and we'll make sure your handbag arrives beautifully wrapped with a personalized message.
Questions or Concerns:
If you have any questions or concerns about holiday shipping, feel free to reach out to our customer support at support@jenyarenee.com. We're here to assist you in any way we can.
Thank you for entrusting us with your style selection!